Shipping policy

Thank you for choosing PetMinus!

Order Processing Time
Every order is processed within 1-2 business days after payment confirmation.

Shipping Times

• Italy: 5-9 business days
• European Union: 7-12 business days

Times may vary due to holidays, exceptional events, or carrier delays.

Shipping Costs
Free shipping on orders over [€39]. For orders below this amount, shipping cost is calculated at checkout based on destination.

Tracking
Once your order ships, you'll receive an email with a tracking number to follow your delivery in real time.

Undelivered or Lost Orders
If your order doesn't arrive within the stated time, contact us at [support email] and we'll check the shipment status with the carrier.